Privacy Policy | Meta Energy Advisors

Overview

Meta Energy Advisors LLC ("Meta Energy Advisors," "we," "us," or "our") operates metaenergyadvisors.com and the personalized landing pages linked from our direct-mail campaigns. This Privacy Policy explains what information we collect through this site, how we use it, and the choices you have.

By submitting a form on this site, you acknowledge that you have read this Privacy Policy.

Information We Collect

When you fill out a form on this site (eligibility check, program application, quote request, job application, or contact form), we collect the information you provide directly, which may include:

Name, email address, and phone number
Home or property address
Current monthly electric bill or utility provider
Organization, company, or role (on our non-profit, commercial, and careers forms)
Any message or details you type into a free-text field
Whether you opted in to receive service messages and/or marketing messages by text (see "SMS & Text Messaging Data" below)

We also use standard web analytics tools (see "Cookies & Analytics" below) that collect general usage data such as pages viewed and approximate location.

How We Use It

We use the information you submit to:

Evaluate your home or property's eligibility for our solar and battery programs
Prepare a design, quote, or savings estimate and follow up with you about it
Respond to questions submitted through our contact form
Process job applications submitted through our careers page
Send the service and/or marketing text messages you've opted in to receive
Improve this website and understand how visitors use it

SMS & Text Messaging Data

If you check either consent box on one of our forms, you are opting in to receive text messages from Meta Energy Advisors LLC at the phone number you provided, as described in our Terms of Service.

No mobile information, including your phone number and SMS opt-in status, will be shared with third parties or affiliates for marketing or promotional purposes. The only outside party that receives this data is the SMS/CRM platform we use to actually deliver messages to you, and only as needed to operate that service.

You can withdraw SMS consent at any time by replying STOP or OUT to any message you receive from us, or by contacting us directly (see "Contact Us" below).

How We Protect It

Form submissions are transmitted over an encrypted (HTTPS) connection and stored in our customer relationship management (CRM) system, which is access-restricted to Meta Energy Advisors staff who need it to do their jobs. We do not store payment or financial account information on this site - no form on metaenergyadvisors.com asks for it.

Cookies & Analytics

This site uses a web analytics/session-recording tool (Contentsquare) to understand how visitors use our pages, and Google Maps to power address autocomplete and location embeds. These providers may set cookies or collect usage data as part of standard operation. We do not use this data to identify you individually for marketing purposes outside of the forms you've directly submitted.

Your Choices

Text messages: Reply STOP or OUT at any time to unsubscribe, or HELP for assistance.
Email/phone follow-up: Tell any Meta Energy Advisors representative you'd like to stop being contacted, and we'll honor that request.
Access or deletion: Contact us (below) to request a copy of the information we have on file for you, or to request it be deleted.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this site after a change means you accept the updated policy.

Contact Us

Questions about this Privacy Policy or your data? Reach us at info@metaenergyadvisors.com, call +1 443 457 0378, or visit our contact page.